Hideaway Salon On Broadway

[PICTURES] Absolutely awful customer service. If you expect to be yelled at and flipped off by the hairdressers, this is the place for you. A friend of mine recently got her hair done here and the hairdresser, to put nicely, did not do the best job. The color was splotchy and the cut was uneven and choppy. She paid over $100 and the hairstylist actually charged her extra for using extra product during the process. For support, I went with her to the salon to see what we could do to get a partial refund (she had an appointment at another salon set up to go get it fixed). I expected some level of professionalism but BOY, we received the complete opposite. While the hairdresser who did her hair pulled us out and explained what had gone wrong with her hair, the manager of the salon came out and begin yelling at us, demanding what was wrong. Aren't managers supposed to deescalate bad situations? And if the hairdresser knew what had gone wrong with her hair, why didn't she initially try to communicate that with her client (my friend) and tried to come with another solution instead of doing a botched job? Eventually we got our refund, only a measly $40. When I thought the nightmare was over, ANOTHER hairdresser who had ABSOLUTELY NOTHING to do with the situation came out and yelled at us as we were leaving, "Don't ever come back again!" and some other unprofessional, rude comments. On top of that, she gave us the bird. Absolutely terrible experience and it's unfortunate because this fiasco could have been avoided if a little bit of professionalism was exhibited. Obviously, it does not exist here. Go at your at your own risk.

Fantastic and fun salon! They really care about their clients. I get nails and hair done there. Jessica is an amazing stylist. My color is gorgeous! Perfect for me, and my style is exactly what I want. She’s both artistic and highly skilled. She’s a terrific stylist, great colorist, and is excellent with working on every hair type you can imagine. The salon has a great, fun vibe. I always enjoy going there. I’ve never seen anybody treated with less than the utmost respect. They value their clients like crazy! One of my favorite businesses!

Dee Dee has been doing my son’s hair for almost a year now, and he is always so excited to go see her. She looked at a picture for what he wanted and was able to recreate it in a way that fits him perfectly! He gets a perm and is long on top. She always makes him feel special and has taken the time to get to know him. She is very patient with a wiggly boy not suited to sitting still for very long. We will keep coming back, both for the skill she has to keep him looking sharp, and for the fun we have when we are here. Conversation flows, laughs are had, and we get our fun Dee Dee time. Thank you!

I've been going to DeeDee for over a year and she has ALWAYS done a a great job! The color is perfect every single time and the cut, too. She gives 100% of her attention on the client and is so warm and, also, a great listener. The atmosphere is fun, along with the decor. Everyone who works there makes people feel welcome. I will never go anywhere else!

I highly recommend this salon. The ladies are professional and very nice. I go here for my nails and hair. Kristy does an amazing job with my nails. I've been going to Kristy for over 10 years and I absolutely love her! She makes me laugh at every appointment! She works miracles! Jessica always has my hair looking great. Love my color and style! Jessica is very sweet and you can tell she cares. She always makes me feel welcomed. My kids go to her too! In fact, my son (10 yrs old) will not trust anyone but Jessica. He knows she always does a good job!

Kristen has been doing my hair for years and she is the best! No matter how different and drastic I’ve changed my hair over the years she’s always accomplished everything I wanted ! I love the salon and the atmosphere there. All the ladies there are so nice.

I love the atmosphere in this place! The girls are welcoming and friemdly! I had Cheri do my hair and she was great! And the nail techs are super talented! Busy busy busy and very great prices! Call in or walk in! Very convenient, plus the food in the area is a bonus! Well rounded trip all together!