Play And Talk Gulfport Outlet Mall - Video Games Pokemon Cards Anime

Let me start by saying that the employees at Play & Talk Gulfport are absolutely top-notch. You won't find a better staff anywhere; they are friendly, knowledgeable about most things ( not so much sports cards ) and always a pleasure to interact with. I'm leaving this review for the business itself, specifically regarding the sports card trade-in policy, which I believe needs a serious reevaluation. My experience trading in cards was, to put it mildly, insulting. I am a serious card collector who spends thousands of dollars a year on this hobby. I understand the market and the value of cards. I recently brought in a collection of about 90 cards for trade. These were not random commons; they were almost exclusively rookie cards from the 2023-2025 seasons for the most valuable players in the NFL, NBA, and MLB. Every card was in pristine condition, housed in penny sleeves and top loaders. The offer I was given was incredibly low: $10 in cash, or $20 in store credit. That's a pathetic 11 cents a card for cash or 22 cents for credit. The justification was even more frustrating. I was told my cards were considered "bulk" and that some, like JJ McCarthy rookie cards, were "hard to sell" in the area. This reasoning is completely out of touch with the current card market. I had multiple rookie cards for major players like Caleb Williams, Bo Nix, Michael Penix, and Drake Maye, all of which are highly desirable. The biggest issue for me is the hypocrisy of the valuation. I am a frequent customer and have often browsed the cards behind the showcase. I know for a fact that the very cards I was trading in would be priced at $3, $5, or even over $10 or MORE each if they were for sale in the store. This huge gap between their buy price and their sell price is what truly makes this trade-in process feel like a rip-off. While the staff was great and never pressured me, the offer itself was so devaluing that I couldn't say no fast enough. I am not trying to damage the business, but I believe other collectors need to be aware of how their valuable cards might be treated during the trade-in process. As a result, I won't be trading in or buying sealed product from this store, it doesn't make economical sense for either. Response: I'm pretty shocked you guys are defending that 11-cent-per-card offer. It really shows what the business is all about. You low-ball people with a bunch of misleading talk, saying the cards are just cheap commons not worth much and won't sell. I know for a fact that as soon as you get your hands on them, they'll be priced way higher and won't end up in any bulk bin. I've spent the last few weeks looking through your cheap section, and none of those cards are as good as the 90 cards I have. My collection includes rookie autographs, patches, and numbered parallels, so they are far from bulk. Don't worry, I'm going to take the time to figure out the true exact value of every single card and post the results right here. If I'm wrong, I'll apologize, but I have a strong feeling I won't be. Oh what's up with all the fake positive reviews with folks who have only 1 review and it's yours. Didn't y'all get accused of doing this in the past???

Store was amazing , the employees were very nice yesterday! Dakota and Nicky were on top of helping me find a gift for my brother in law! The anime figures section was great and they had a wide variety of games and other items! I will be coming back to buy more gifts in the future!

Store policy is outrageous and you’ll have to pay to return an item that’s within 7 days. I purchased a a switch and they upcharged it so much that it’s better to buy it new. It was missing accessories and the switch was severely used. All the prices are up charged in terms of pokemon cards as well there’s like a 15% up charge compared to the market and the slabs are a joke, they do not keep up with the pricing so you’ll end up being charge 100+ dollars over price market. This store chain is a scam and do not recommend it.

Best card selection! My son pulled some great cards from a few packs he purchased here. The ladies were extremely helpful. Will definitely go back!

Manager at this place ripped me off on my Pokemon collection from when I was a kid. Brought them in for appraisal and to sell. He basically said they were all bulk offered me $100 on what I later found out to be thousands of dollars worth of cards.

I literally can not describe how great of an experience it was to be here. Where I'm from in boring old Arkansas, we don't have anything near as cool as this place, the closest we get to places like this is GameStops and flee markets and I've been to a million of both and neither are really that great but THIS PLACE has everything!! Me and my family took a visit to this place because it was a part of this mall complex and when I looked at all of the places the mall had they all looked to be clothing stores and I had a feeling it was going to be a long trip because I'm not really a "clothing fanatic" or anything. We walked into here and I wasn't real sure what it was I just got myself into but what caught my eye is that I saw big Playstation, Nintendo, and XBOX logos in the back of the store and when I turned my head I saw actual Gachapon machines and I was MINDBLOWN but that was only the beginning. I've provided a picture of the Gachapons because I mean seriously its not every day you see something like this, at least not for me. I walked around the store some more and found some pretty old consoles/handhelds and as a collector myself it really brought tears to my eyes getting to enjoy being in a store this AMAZING!! Too bad we only got to stay in for like 5 minutes because my family's not really into Gaming and Anime and such like I am. But HUUUUUUGE THANK YOU to Play and Talk for making my trip to Mississippi truly awesome!!👍👍 Update: I returned to the store and got a few things. I did not get anything out of the Gachapon unfortunately but I did get a couple games. I got Metal Gear Rising:Revengeance for myself in which I cannot believe they had, its literally like the icing on the cake for me, I've always wanted to get it but just never ordered it or anything but actually finding it in a store was fricken epic. I also got Persona 5 Royal as a birthday gift for my best friend because he said he's been wanting to try Persona 5 after I got him into it. I made sure that if he tried Persona 5 he was gonna try the best one. I myself already have P5R but I wanted him to get to experience it for himself. It was also pretty darn cheap and in great condition too! I got my copy at my local walmart for $40 and my other copy I bought here cost only $16.99!! Waaaay cheaper than Walmart but I bet thats because its used. Metal Gear Rising: Reveangance was $18.99 I believe, about the same price on Amazon but still cheaper tho!! I'm a little upset that they only put the soundtrack disc in it and would kinda like to have the game with it😢. I provided a picture of the inside of MGR:R's case.The workers there were also very cool and chill. They were veeery friendly and offered to help with anything. Very welcoming indeed. Still big props to Play and Talk. Truly awesome place. Totally recommend if you're a big ol nerd like me. Sucks that theres not one near my town but would ABSOLUTELY come back if I ever come near Gulfport again or wherever else they have their stores!! Update 2: I contacted customer support and we worked things out and they are working on getting the game disc for Metal Gear Rising: Reveangance shipped to me. That was probably the smoothest feedback I've ever gotten from customer service. Really simple and clean(KH reference😏). Again thank you staff at Play and Talk for ensuring that your customers get their moneys worth and have a great time!! Update 3: I have received my disc and it got here rather quicker than I had expected. They made it really easy for me to get a hold of them and I am just happy that I was able to get the disc!! It does look pretty scratched but thats no problem a resurfacer cant fix😂😂. Another HUUUUUGE thank you to Play and Talk for being understandable and going out of their way to help me!! Update 4: So I beat Metal Gear Rising: Revengeance quite some time ago and just forgot to post it here and it was FRICKEN AMAZING!! It's literally everything I thought it would be and MUUUCH MORE!!! Again this was a great introduction to the Metal Gear series for me. Truly peak fiction!!👍

Great shop! Very kind and professional! Just pulled these two tonight!!