Hot Topic

The staff here at the Chico Mall store was really helpful and friendly and made suggestions that really helped me find the perfect gift.

Kaytlin and Alysa are amazing. Thank you so much for all the help!!!!!!!

I love this place! Good people and good customer service. Except for one time when thisady didn't want to wear a mask. Thats her right because she might have disabilities making it so she can't wear a mask. She left and I immediately witnessed the employee who offered her a mask. Call her a Karen and then proceed to make a mean face at her behind her back. You guys really need to not judge and be rude to what can be or might have been a disabled person.

I enjoy some of their prints on jeans, and that they have items with some of my favorite pop culture lines, such as Sailor Moon. Sometimes the clearance rack has good deals too. The staff were very friendly when I had to do a return. However, I often find it confusing figuring out which deals combine with other deals in the store, so I find it easier to shop at the Hot Topic website and get the most bang for my buck. Of course, all their products are made in China without regard to any Fair Trade or environmental considerations, so it's an ethical compromise for me to purchase anything from them. Sometimes it is worth it to get some functional but aesthetically pleasing items like a colorful belt, Bobby pins with a Sailor Moon theme, or a Gryffindor hat.

The selection is not great the plus size are so hard to find. The coupon is cards they give you to come back and spend more later are so confusing and the rules are always changing on how to spend them. The employees are helpful and nice.

It's your average 'run-of-the-mill' mall Hot Topic store. However the young lady working was very attentive to my presence and offered assistance and never went to far away from me so I was able to ask her questions on some random items. Great customer service 😊

They never have clothing that I actually like in my size but I found a Black Cult Society shirt in 2x and a "lets summon demons" shirt in XXL today which is awesome because I love when my clothes are baggy and not super tight. Absolutely happy with my purchases today!