Gen Korean BBQ House

It was my and my husband's first time trying KBBQ, and the experience overall was pretty great. All of the food we had was excellent, and it was a fun sitting around chatting while our food cooked to our liking. There was a lot of variety for us to choose from with the dinner menu (we went for weekend lunch), so we got to try all sorts of things. The staff was excellent. Friendly and attentive. They made sure we had plenty of food at all times. Downsides were minor things. The radish for cleaning the grill was pointless. It did nothing. They didnt seem fully prepared for a busy lunch either. We were there around noon, and some things were either gone or just not prepared? The restaurant was maybe only had around 5 other parties at the time, so not getting more of the ssamjang or radish sheets when requested was a bit sad. My biggest gripe was the QR code menu. I dont want to use my phone as a menu. Give me an actual menu to look at. All in all though, it was a great experience, and we'll definitely go back in the future with other friends.

I was extremely disappointed with my experience at Gen Korean BBQ House. The food quality was unacceptable. The radish papers smelled off and were yellowish, the doenjang jjigae tasted wrong and had an odd thick red color, and the grill we were given was clearly already used, our first piece of meat immediately turned dark from residue. The rice was hard, old, and slightly yellow. Service was also very slow, especially for 4 PM, when the restaurant was not packed at all. (15 mins to run bill). I’ve been to multiple Gen BBQ locations in Hawaii, California, and New York, and this was by far the worst experience.

I really enjoyed the KBBQ overall — the galbi and samgyeopsal were delicious, and surprisingly, the garlic chicken and salad were also on point. However, there were a few downsides. They gave me a plastic spoon for the hot soup, which was less than ideal, and the brisket they served looked like leftover scraps, so we didn’t eat it. Another thing I didn’t like was being asked to clean the skillet with radish between rounds — it’s annoying and should be done by the staff since the pan ends up full of burnt residue, which isn’t healthy. They did replace the skillet when we asked, but that should really be standard. Overall, decent experience but with room for improvement.

We were over shopping at this shopping center and decided to try this place. I really had no idea going in what type of place this was. It was definitely not what I was expecting. First of all, be aware that "lunch" is $21 per person. For someone who doesn't really eat a lot at one sitting, it was more than I had anticipated for lunch. But, we were seated and didn't want to get up and walk out. This is an all you eat buffet. You can just continue to request food and tgey bring it to you. Second, a majority of the food is raw so you prepare it yourself. We ordered the top sirloin and some shrimp. We received the steak and there were no utensils aside from some tongs and scissors so, it was just awkward. I would have preferred pieces of steak and to have had the shrimp trimmed/cleaned. Again, it was just awkward to try and eat them and not very appetizing when you can see the part you definitely don't want to eat. After that, we ordered the items that were already cooked. We had the Korean fried chicken, the glass noodles with vegetables (which was only bell peppers and onions) and the rice rolls. All in all, it was just ok. With 2 lunches, a soda and a beer our total was $55.14. I added a 20% tip and it was around $67, way more than I would have ever spent on lunch.

The staff mentioned that they no longer change the grill, but honestly, it didn’t work well. Even though they showed us how to clean it, it was still not clean enough. The grill burned quickly, which made it hard to enjoy the meal. It also caused the meat to get burnt, changing the taste and making it bitter. The overall food quality was not very good. The tofu in the soup tasted sour, and the soup itself was just spicy without any other flavor. This really affected our dining experience. I hope the management can review and improve this issue. I went with two friends (three people total), but we couldn’t finish the meal and left within 30 minutes. I’m still leaving 5 stars because I truly hope the management will look into this and make changes. Thank you.

I didn’t enjoy my experience here. The service was slow, and the server felt overly pushy—he tried to upsell the upgraded option multiple times, which was uncomfortable. The first round of food was just okay, but the second round was disappointing. The vegetables had an off smell, almost like they were going bad, and the meat wasn’t much better. I also didn’t like that the grills weren’t changed between rounds, unlike at other places. This left the food with a burned, smoky flavor that made the meal less enjoyable overall.

This is my to go spot I just love it here and you can never go wrong with kbbq!! The picture are from 2 different times I went in around one week each I just love it will be going back soon!!