Adventist Health Glendale

Great experience overall. Check in was seamless and smooth. Triage was friendly and attentive to my needs. I felt heard and respected. Staff did an excellent job diffusing 2 aggressive hospital visitors who were accompanying ill patients. The pharmacist made sure the medications I was buying were within budget (this wowed me). Overall I left happier and confident in the staffs abilities and diagnosis. Too bad I’m moving to Kaiser in January. This was honestly one of the best hospital visits I’ve ever experienced.

The doctors were all very nice and helpful. The nurse specifically working with me was a joy. One thing I did not like about my experience is that it took way too long than I expected. But overall it was good. Merry Christmas and good luck!

Well just to start off going in to the ER. In the triage, the nurse who took my vitals when she told me she was gonna take my temperature and put the probe in my mouth. She’s stuck in it so hard that it hurt me and then when she told me she had to take my BP she put on the cuff and then got my arm and put it down fast and rough. Bug I let my RN in the ER. But when I was admitted all my RN’s Were excellent no complaints. But there was one nursing assistant, who wasn’t very helpful to the RN or to myself. Her name was Valeria. When she was going to the room to help with the taking the patient to the restroom, it looks like she didn’t wanna be there and then I will try to ask her something. I should just say yes and no answers had a bad attitude. And when I got discharged, she was supposed to take me down to take me out of the hospital and and she said she was busy so they put Yesenia to help me and and then while we were walking out, she was just talking to somebody in the hall, she wasn’t busy, but she said she has said she was busy. And the Nursing assistant Yesenia helped me to get dressed and done everything for me. She was very helpful and polite. And the person in charge of the call light when you call for the nurse was very, very helpful too. They will tell you they were gonna come. I enjoyed the food. 🍱

Food not the best. Charge nurse told me that was a way to get you to go home. My surgeon never came to see me post op, I didn't make enough money I guess. Not many there who looked like me. Staff was nice especially a few, they know who they are...got me in rushed me out! Next person up. Way of the world. However they did honor my No Blood Request!🤔😒😏

Every person I encountered in the ER department at Glendale Adventist displayed great respect and empathy during my visit, starting from the check-in process all the way through to discharge. I was particularly impressed with the onsite doctor, Dr. Anthony Cardillo, who took the time to listen to all of my concerns without rushing and treated me with the dignity and respect everyone deserves to have when they are feeling unwell. He took all measures to ensure I got the appropriate treatment for my symptoms and explained his reasoning for ordered tests/scans so that I understood what was going on with my care. The nurses were also wonderful and continued to check in on me periodically as I awaited results, always keeping me up to date on next steps, despite being in this very busy setting, in which I know they have large caseloads of patients. Thank you to everyone at this ER for helping me get well and ensuring I was safe to go home before discharge. You guys are medical rockstars!

I am writing to share my recent experiences as a returning patient at your hospital. Earlier this year, I was diagnosed with breast cancer again and underwent a double mastectomy with reconstructive surgery in March 2025. My recovery on the 2nd Floor Oncology Department was exceptional — the nurses and CNAs were compassionate, attentive, and professional. When I was readmitted in June for complications requiring two additional surgeries, I again received outstanding care from the same team. Because of these experiences, I chose to return for my follow-up reconstructive surgery on November 7, 2025. However, after surgery, I was unexpectedly transferred to the 4th Floor instead of Oncology. Groggy from anesthesia, I questioned the change but was told no rooms were available. On that floor, I experienced delayed and inattentive care — my catheter concerns were ignored, no one checked my surgical wounds for hours, and even getting water or ice chips required multiple requests. I felt neglected, anxious, and frustrated. After asking repeatedly to speak with a charge nurse, one finally helped arrange a transfer back to the Oncology Department. Although she informed me around 5 p.m. that a room was available, I wasn’t moved until 7 p.m. When I arrived, the 2nd Floor staff greeted me immediately, checked my vitals and wounds, offered comfort measures, and ensured my family member was accommodated. Their compassion was a night-and-day difference from my earlier experience. What concerned me further was noticing several empty rooms on the 2nd floor and learning the staff had been waiting for me since 5 p.m. I also heard that the department had been temporarily closed for about a month earlier this year — which is troubling given how essential their specialized care is for cancer patients. It’s disheartening that, on top of the physical and emotional challenges of cancer, patients must face such inconsistent care experiences. I want to express my deep gratitude to the 2nd Floor Oncology team for their exemplary professionalism and kindness, and I hope my feedback helps ensure that all departments maintain the same high standard of care. I still have at least 2 more follow up surgeries after this and I really hope that you would keep that 2nd floor oncology department and I’ll be transferred there for my post op care.

Very happy with the way the Dr’s and Nurses treat everyone. From front desk check-in, to checking out, everyone is extremely thoughtful, helpful, and very caring. Special thank you to Dr. Zakari for providing great care, and being very attentive, as well as all the Nurses who helped. Great hospital, great Doctors, and amazing nurses.