Gong Cha North Charleston

Best boba in town. My favorite is the creme brûlée milk tea with boba. They have a loyalty program to earn points and you order at the counter on a touch screen. My sons love their yogurt drinks with boba. Please add more locations- would love a Gong Cha in Summerville!

I got the Taro Milk slush and my husband got the Dragon Fruit Milk tea. They have a touch screen checkout. So I didn’t really talk to anyone. It’s very clean inside. The workers greeted us with a smile and said have a nice day on the way out. The environment is clean. Looks like any regular boba shop.

Best boba I’ve had since moving here! So hard to find good tapioca pearls but my order was perfect! Kudos to the young lady behind the counter!! Will definitely be coming back for more💜

If you’ve been having a terrible time looking for good boba in Charleston, you can stop now because this is it. The boba here is authentic, the texture of the pearls is exactly what it should be, super soft and slightly chewy.

Terrible service — got my drinks and a refund, but the way it was handled was completely unacceptable. I placed my order before everyone else and ended up waiting over 30 minutes, watching more than 20 drinks go out to people who ordered after me. No updates, no explanation — just silence while my order was ignored. Turns out they were out of waffle batter, which no one bothered to mention until I had to ask. They held my order the entire time without a single update, apology, or effort to make it right. If you’re out of something, tell the customer immediately — don’t leave them waiting while you prioritize everyone else. This was a total waste of my time and a clear sign of disorganized, careless service. I eventually got my two drinks and a refund for the waffle, but by then the damage was done. I was left standing there feeling invisible while everyone else was taken care of. Getting a refund doesn’t erase the fact that this was a frustrating, disrespectful experience. This was a total waste of my time and a clear sign of disorganized, careless service. I won’t be coming back, and I suggest you think twice before trusting them with your time or order.

I ordered a taro smoothie and a brown sugar milk tea. Both have Boba and were very delicious. ordered the vermicelli noodles and bubble waffle,which are worth trying.Thank you so much for the good food and great service.

I usually swear by this place, have been going here for over 3 years. But I have noticed their store gradually going downhill. It is always super dirty (interior and exterior), and the bathroom is nasty. Everytime I come in the employees are just sitting on their phones, goofing off instead of using their free time to improve the overall look of the store. But what really got me was when I went in the other day and ordered two drinks. I played my order after a large group had ordered. I got a crème brûlée brown sugar milk tea with black boba. I sat down, waited probably over 30 minutes, and then I hear them tell the large group that they don’t have enough boba for the rest of their drinks. So I figured maybe they would make more, seeing as they are a boba shop. But finally I get my drink and there are white pearls in it, which is not only annoying because it’s not what I ordered, but they didn’t even attempt to communicate with me about the substitution. She told me she could make the drink without the pearls and I reluctantly agreed, but then she doesn’t even make the correct drink. It also had some chunky bits at the bottom, which made me not even want to bother drinking it anymore. What’s insane to me is that a BOBA shop ran out of boba. You’d think they would make more or make enough in the first place, but like I mentioned the staff is clearly lazy. So, I don’t think I’ll be buying from this shop anymore.