Kitanda Espresso & Acai - Redmond

The food and coffee were delicious, and we got our order pretty quickly. The açaí bowl was very cold with frozen berries, which was a bit disappointing, though it might actually be nice on a hot summer day. The place is very cozy, and we’ll definitely come back!

Amazing place! The food is always good, delicious, and beautifully prepared you can really taste the quality. The coffee and açaí are some of the best in the area. The service is outstanding: friendly, welcoming, and attentive, making you feel comfortable from the moment you walk in. Highly recommend this place for anyone looking for great food, great coffee, and excellent service. I’ll definitely keep coming back!

I just want to make sure I am understanding this correctly. We get a number receipt to be called upon when our order is ready yet, The team is not calling out numbers. My food order is picked up by somebody else for an undisclosed amount of time. It is in their possession and when the staff member figures out that the wrong person Has my food order, For God knows how long. I have no idea what this guy has done to it my food Before I saw him open the box… And you want to still offer me food that has been in Different customers possession for an undisclosed amount of time and tampered with?? I threw my order away by the way. Great customer service. Update!!! I came in the cafe today and the staff immediately remembered me and apologized and offered me the same item complementary and was very sincere! I understand mistakes happen and this is how you bounce back and make it right! Thank you Kitanda Redmond! ♥️

Last year, I visited Kitanda and, although the food was incredibly good, the customer service was disappointing. Because of that experience, I hesitated, but I decided to return today to give it a second chance. I am very happy to say that the food remains outstanding, and the coffee absolutely exceptional. It is even better than before, and I am confident that something has changed in the roasting process. Congratulations to the team responsible for roasting the coffee. As for the service, it has improved tremendously. The customer service is now excellent, with attentive and kind staff. I would like to give special recognition to a team member named Issadora, who was extremely helpful and professional, though the entire team deserves praise as well. I highly recommend giving Kitanda another visit

Brazilian latte was fantastic! I do wish it was served a bit hotter however. The service was lacking- it was probably more to do with it being around the holidays and ordering through a kiosk instead of a human. They didn’t get our order right the first time, but were quick to correct it. LOVED the Bis wafers served with each coffee and the little mini market of Brazilian snacks.

Their service has improved greatly from when I last reviewed in 2024, so I'm updating it. Friendly staff and the quality has been retained over the year. Their frozen cheese bread is very good - recommend you take a bag home with you! My favorite combo, a chicken cone and coffee are well made. I've tried other sandwiches too and found them all to be well made and delicious.

Amazing food, one of my favorite spots, but was refused service by employee Jillian, who claims you need to be there at least 20 minutes before they close to get an açai bowl. Not sure if this is a store policy I’m not aware of, or if she just wanted to leave early, but would have been nice to know before driving 20 minutes to get here. I love this place but Jillian’s disrespect and unwillingness to cooperate makes it hard to go back.