Family Dermatology Specialists LLC

Friendly, compassionate, knowledgeable and encouraging docs and staff at a quiet, convenient location - finally! I love the little touches around the office to cultivate a relaxing environment. The minimalist design and neutral colors of the new decor have a calming effect. The fresh iced lemon water was just what I needed to exhale and take my mind off the stressful reason I was at the doctor in the first place! It was quiet, and there was plenty of seating in the waiting area - even when it got a little busy. The location is easy to find - on the second floor of a tall office building on Causeway near 14th Street. There's plenty of parking and several elevators. I saw Dr. Charbonnet, and she was awesome! Not only was she the first to give me an accurate diagnosis, but I really appreciate that she was knowledgeable about how other conditions and medications affect my hair and skin. All the staff are pleasant, and my entire experience from making the appointment to checking out was positive and efficient. Although this was only my first visit, it was reassuring to see the relationships they have with other paients who've been going for years. I could tell that the Family Dermatology Specialists and staff really do treat patients like family.

I have been going to Dr. Gerdes for years and absolutely love her. She is very caring, thorough, takes her time with me and explains things well. Both she and her staff are always extremely personable, as well as professional. I never have to wait to be seen, which I greatly appreciate. I highly recommend Dr. Gerdes.

Dr. Charbonnet is great! Brought my husband who has dementia and the consideration for him was so heart warming. She took care of his problem and mine. The staff is very friendly and atmosphere welcoming.

There was no waiting and I saw Dr. Gerdes right away. She examined me expeditiously and called in a prescription right away. She is very helpful and professional. It was a quick and easy process and I was finished in no time. Very grateful for her assistance.

Love this practice. The staff are extremely courteous and welcoming. Dr. Charbonnet is the BEST. She does not rush you, she listens to your concerns and provides options. Very, very happy with everyone at Family Dermatology!

My doctor was amazing. She is honestly the first doctor I’ve ever had that wants to aggressively treat my psoriasis. She genuinely showed that she cared about resolving my issue and I highly appreciate it. I honestly was so happy because I’ve been dealing with this for well over 10 years. And I’ve been to so many doctors that I’ve lost count. I had given up hope that I would be able to resolve this. But seeing how determined she is. I’m going to give it a go with her treatment plan and hope for the best.

Underwent what was advertised as an easy procedure that resulted in visible scarring and two new bumps on my face that Family Dermatology Specialists LLC said may require indefinite injections to reduce. The doctor had one foot out the door any time I tried to ask for any information about the botched procedure. She apologized at the time (for incorrectly diagnosing the original bump - which resulted in the aforementioned issues), but didn't come up with any plan or reassurance for me other than telling me to just come back every time the bumps inevitably returned.