Cedar Dental, Practice of Amy M. Kiesselbach D.D.S. Inc

Appointment was on time. The dentist explained the procedure.. As always, the staff was professional courteous, and worked together seamlessly. I have been a patient of Cedar Dental , Dr. Kiesselbach since 2013. Highly recommended service

Myself and my family of 8 have been going to Cedar Dental for years. Most recently I have started taking my young daughter who has been unsuccessful at other dental offices due to her fear. The staff at Cedar Dental made her feel so comfortable that she finally allowed for x-rays and her first ever offical cleaning. I was so happy and proud! Thank you again Cedar Dental and Dr Amy, we love having you as our family dentist!

I first came to know Cedar Dental because I have a son who suffers from dental anxiety. I was told he might need additional sedation, and Cedar Dental informed me they offer both IV and oral sedation. Since I’ve always been uncomfortable with IV sedation, I was relieved to find there was an oral option. My son initially had a tooth pulled and a bone graft done under oral sedation at Cedar Dental, and we needed to schedule further treatment, including a root canal. I spent about 45 minutes speaking with Dr. Amy Kiesselbach’s team, going over the procedure and the multiple future appointments he would need. Lindsay was very helpful in discussing what insurance benefits I had left, and we developed a treatment plan that would allow me to best utilize those benefits. During our conversation, Lindsay verbally quoted me a cost of $776 + $173.60 from insurance, and an out-of-pocket of $557.40. She also called in the prescription for oral sedation, being fully aware of my son's history and our plan to use oral sedation again. Later that day, I received a text with a link to a full written quote, but I didn’t realize the link was there and didn’t scrutinize the digital version since we had just reviewed everything thoroughly on the phone. Unfortunately, several charges were left out of the verbal quote: a $600 charge for oral sedation, a build-up, and a laser procedure not covered by insurance. On the day of the root canal, I was shocked to learn that my total out-of-pocket was over $1,000, including a previous balance I wasn’t aware of. I was not at the appointment and had to give my credit card over the phone before they would begin work on my now-sedated son. A few hours later, I was informed that Dr. Kiesselbach would not complete the procedure because my son, who was under sedation, had reached up in discomfort a few times. Instead of giving him a break, they restrained him and ultimately refused to finish the work unless I paid an additional $2,700 for IV sedation and a crown—despite me clearly stating from the beginning that I was not comfortable with IV sedation. I told them I would find another dentist, at which point they informed me that there would be no refund for the incomplete work and that they would still bill my insurance in full. They even admitted they would adjust the coding to ensure they received payment. This entire experience was extremely upsetting. It felt like my child's needs were exploited for profit, and I was manipulated into paying far more than I should have. Thankfully, I found a new dentist who was not only able to complete the root canal without any sedation, but my out-of-pocket cost was only $191. I would not recommend Cedar Dental to anyone, especially parents of children with special needs or anxiety. Transparency and patient care should come before profit, and sadly, that was not my experience here

I used to dread going to the dentist but Dr K, dentist, is great. No pain. Yesterday I had a crown replaced. Removal of the old crown was quick and painless. New technology; small cameras in the mouth then a new crown was 3-D printed in the office while I took a short nap. Went home without a fat lip and had steak for dinner.

I can’t say enough great things about Cedar Dental! From the moment I walked in, the staff was welcoming and professional. The office is clean, modern, and has a relaxing atmosphere that instantly puts you at ease. The team are truly amazing—they take the time to explain everything, making sure you’re comfortable every step of the way. Whether it’s a routine cleaning or more complex work, they handle everything with precision and care. I’ve never had a better dental experience! If you’re looking for a dentist who genuinely cares about their patients, Cedar Dental is the place to go. Highly recommend!

I am so grateful to have such a wonderful dentist! Dr Kiesselbach has been my dentist for years now. I receive top notch care every time I go- from my cleanings to treatments. Everyone at this office is professional, and caring. I feel confident that I will receive outstanding care for many years to come.

recently started my clear aligner treatment with Candid at this dental office, and I couldn’t be happier with my experience so far! The process has been incredibly easy and straightforward, thanks to the state-of-the-art technology they use. Every visit, the team is so thoughtful and caring—they truly make you feel comfortable and valued as a patient. I really appreciate the attention to detail and the genuine care they show. If you’re considering clear aligners or just looking for a dental office that goes above and beyond, I highly recommend them!