YM Dental Lab, Inc.

I have been working with YM Dental (Regular and Prestige) for approximately one year, and I continue to be extremely impressed by the consistent, high-quality work they deliver across all aspects of their lab services. One of my most important criteria in a dental lab is open communication and a genuine commitment to going above and beyond for patient care. YM Dental excels in both areas. Lisa has been exceptional to work with—she is consistently prompt, responsive, and professional in handling emails and phone calls. My ceramists, Sean and David, are always readily available to discuss cases, address concerns, and proactively ensure that each case is handled with the highest level of care. Their attention to detail is truly phenomenal. What stands out most is their commitment to excellence and continuous improvement. Early on, I provided clinical photos along with specific feedback and requests for refinement. Those adjustments were implemented immediately, with noticeable improvement right away. I am particularly impressed with their nightguard fabrication. With many labs, occlusal adjustments are routinely required—especially regarding occlusal intensity. However, YM Dental consistently delivers nightguards that require little to no adjustment, assuming accurate records are provided. That level of precision is rare. As a prosthodontist, I place very high expectations on my laboratory partners, and YM Dental has consistently met and exceeded those expectations. I highly value their work and confidently recommend them to any clinician seeking quality, precision, and reliable communication.

I've been working with this lab for over 3 years now. From single unit crowns to challenging anterior single unit implant cases they have been wonderful to work with. They have excellent ceramists in their premium and prestige line. They do the kind of work that you'll be proud to showcase - their work looks like teeth, not crowns. I have done many challenging cases with Siena and they have worked out wonderful. I also work closely with Morty for complex case workflows. Their cases are always on time, easy to schedule pick and and drop off, and great communication. Thank you all for your hard work.

I work at a dental office and we started sending cases to YM lab. They are impossible to reach to request pick up or ask about case status. No one answers the phone and we always have to leave a voicemail. Their customer service sucks. Every front staff I spoke with are extremely rude (especially Rachel) and unhelpful. We had to send 50% of our cases back because they don't fit. We've been using one lab for 4 years now and never had issues with them. We wanted to try YM lab to try out other options but obviously the quality(lab work and customer service) doesn't meet our expectations. Do yourself a favor and find a different lab. I highly recommend H&C Dental Studio.

Great clinic! I worked with Morty, and he helped me match the material and the shade perfectly. They are very thorough and easy to work with.

I just spoke with a young lady here and she was rude. She just hung up after I said " ok well thank you"

I am a restorative dentist with over 30 years of experience. I have never had better lab support than what I get from YM Laboratory. YM lab is my go-to lab for full arch ceramic restorative, removable partial denture framework, implant supported fixed restorative and diagnostic wax ups. I also get great service from the administrative staff when I call. If you want your case right the first time, send it to YM>

Wow what a great experience. Went in for a color match and was working with Morty . I feel very lucky to have been in his professional care of 30 years. Can’t be more satisfied and grateful.