Michaels

Went to Michael’s for some helium balloons and I wasn’t let down! The staff was tea and serving kind people realness. The store was clean and well stocked in my humble opinion. If you need crafty items or gift ideas definitely come check them out.

I’ve never walked into a business where literally every employee was unhelpful, lazy and pretty much tried to hide from customers. I was standing at the self check out for 20 mins because I couldn’t get anyone to come help me at the register and of course the self check out is card only so I was stuck looking around for help, I finally caught one of them walking into the office and she acted as if she didn’t hear me so I literally had to yell to get her to come help me, then the other one who had to cancel my self check out while I was finally cashing out with a cashier had the nerve to give me attitude and say well it says card only, no shit but I couldn’t get anyone to help me so I had to do something to get there attention to come help me. I’ll stick with hobby lobby this was one of the WORST shopping experience I’ve ever had. You need new staff or managers because that was embarrassing for Micheal’s…

Wish I could give this place zero stars. I haven't been to Michael's in a while since they acquired Joan's but the last time I was there, they were cutting fabric at the framing area. I happened to pick up my online pick up order and decide to check out the fabric section. I wanted to see if there has been any updates since taking over Joan's. I needed my fabric cut and I flagged down an employee. She appeared annoyed that I flagged her down to cut fabric. I went to the framing area since that's where I went last time. She directed me to the "cutting bar" which was a janky looking random white table in the middle of the aisle blocked by tons of boxes. I then made a comment "oh. Sorry. I came to framing last time". With a nasty attitude, She then talked to me like I'm stupid and pointed at the sign at the top "it says cutting table". I wanted to buy 20 yards of fabric and I asked her to double check how much for each yard. We all know things get misplaced on the wrong area. Before committing to buying all that fabric, I wanted to check the price. She then say that she could not check the price. She said she did not have a price scanner because there's too many employees working. She then walked away without saying anything. I'm standing there confused because I did not know if she was planning to go get a scanner or just left me. She came back with a scanner, told me the price and started cutting the fabric. She has no customer service skills and kept making smart remarks when I asked her a question. I ended up changing my mind about how much fabric to buy. Instead of 20 yards, I got 5 yards. I agree with everyone's experience about the lack of customer service, lazy employees standing around and their poor attitudes. Just to mention, there were no other customers in the store. I was the only one there on a Saturday afternoon which was very sad. All those remarks were unnecessary. I've been a long time customer there and will be taking my business elsewhere. Everything i usually get could be purchase at hobby lobby. I miss the nice ladies at Joan's that actually know how to cut fabric and interact with customers. I shouldn't have purchased any fabric that day and regret wasting my time there. The employee was a young Hispanic lady, light skin, long dark hair tied in a low pony tail with large glasses. She did not have a name tag.

Always has what we need. Christmas decor is already on sale.

Cluttered, some isles inaccessible. Fabric department was at the back of store, tiny, inadequate and out of stock on half of the few items displayed. Fabric consisted of a few low quality unappealing bolts of mainly cotton print, cotton solids and a few flannel. Very pathetic. Had to go to a different section of the store to track down someone to cut fabric. He started then was interrupted by 3 different other customers and helped them instead of me. After 5 min I left the store without a purchase. The store was messy, unorganized and not stocked. I will never go back to that store.

Great place to get a lot of your craft items great quality items at a good price. Staff of always so helpful

Went in to check out halloween decor and was impressed with the selection. Everything was really clean and organized. The staff was friendly. The cashier offered the reward program and signed me up effortlessly.