Pure-Mettle

This might be an unusual review. I wasn’t 100% happy with my initial experience, but I had a follow-up conversation with Michael, the salon owner, and I really appreciate how he handled the situation. Often, when you share a concern, the business side can become defensive, but what really impressed me about Michael was his growth mindset and the way he genuinely welcomed constructive feedback. He truly has a soft heart for customers ❤️. He took the time to listen, organized a team meeting promptly, and made sure the feedback was understood. He is also a genuine mentor to his staff. I’m very impressed by the effort he’s putting into building an educational salon where all stylists can learn from his perspective and expertise. I experienced this firsthand where Michael immediately understood what I wanted and took the time to guide and teach the other stylist. His vision for creating a place where the team can keep improving, communicate clearly with guests, and grow together really sets this salon apart. I genuinely respect the intention and leadership behind the community he’s trying to build.

Flawless experience. Coming from barbershops my whole life and dealing with bad haircut after bad haircut, this was a serious change of pace. My stylist, Mila, was fantastic. Warm and inviting atmosphere, and I got probably the best haircut I’ve ever had. Would absolutely recommend Mila to anyone looking to get hair done the right way. A real respect for what I wanted with my hair, and a full service experience. 10/10.

I have a little bit of haircut trauma from other hairstylists that made me TERRIFIED to let anyone touch my hair. However, Pure Mettle completely changed my view, and I have never felt more comfortable in a salon EVER!!! Mila is a sweetheart, is always game for even my most absurd haircut ideas, and takes utmost care, has amazing attention to detail, and goes above and beyond to make you feel comfortable in the salon chair! There's zero judgment for my DIY bangs, rough bleach jobs, or that one time with the craft scissors ... She's incredibly communicative, walks you through the process (especially if you're anxious like me), and works with you to achieve your dream results. Included services like the scalp massage, all natural hair wash, and my personal favorite add-on, strengthening hair mask, make me feel like a literal princess. They also offer protein bars, coffee, tea, etc. while you're in the chair, and make sure you're comfortable for the longest of color treatments. If you're looking for a nonjudgmental space for an alternative/gender affirming haircut, look no further, and make sure to book with Mila!!

Madison did a fantastic job on my hair, it came out even better than I expected! She is sweet, knowledgeable and fully listens to what you want done with your hair. It was a great experience coming here 🙂 Also, everyone is very hospitable and welcoming ....they will offer you coffee, water, candy etc. Everyone is smiling and seems to enjoy what they do which is very refreshing to see/experience. The place itself is very charming and designed well. It has a warm, natural, happy vibe to it. Highly recommend 🙂

Cash was awesome! She was able to coach me through how to tweek my hair products to improve my hair, and was able to achieve the style I want, that lasts, with minimal product. Wash, haircut and style was super affordable when comparing to other salons. I have hair down to my lower back and they I paid under $100.

An amazing experience. The stylist here are amazing people and phenomenal artists, somehow managed to take my black hair to this, and it’s still soft and has volume. I’ve gotten haircuts and coloring done here, Micheal the owner is the most genuine delightful ray of sunshine that you can come across he treats the employees so well. A family vibe there. Cannot wait to be back! Special thanks to Kayla too! She is so easy to talk to and really went above and beyond

From the moment I walked in, I felt welcomed. Both ladies greeted me warmly and I was offered a selection of beverages. Kayla was so sweet and easy to talk to, which really helped ease my nerves since it had been over 8 years since my last salon visit. She listened carefully to what I wanted and delivered perfectly – the face-framing layers are exactly what I envisioned, and she kept the length just as I asked. Even when another client arrived, Kayla didn't rush my service at all. She gave me her full attention and made sure I was completely happy before I left. I've already booked my next appointment, and I can't wait to go back!