Cosmo Prof

Everyone here has been so nice and helpful! These stores can get a bad reputation sometimes, but I’ve always had a great experience at this location. Everything is well-stocked and clean. They have the necessities for nails, but my only complaint is I wish they had more to choose from for gel polishes and acrylic powders.

I went there to ask about products and shears. The staffs there were super friendly and very kind. I’m a student barber that was looking for guidance and they points me to right direction, did not try to up-sale me on anything that I didn’t needed. They were super professional. Would definitely shop here in the future.

I've shopped at several stores, and this is the first time a saleswoman has blatantly mocked my pronunciation when I asked for the "RUSK" brand. I didn't go there to ask for a freebie, much less to buy on credit. Everyone deserves respect, and as professionals, we should be more humble. Terrible service at this store!

When will they put a new staff there? I will only go back there when all the rude workers are gone. They are so unethical and not friendly at all. I do like maybe two people there but they are no longer there. The rude/not happy workers must have drove them away. I guess that store has a cult and only hires rude people. I can understand we all have our bad days but geez everyday????? Get over it and start being nice to your customers!!!!!!!!

Breanna, Was very rude and sarcastic. I went into the store last month and bought some things, I showed them to my sister my sister said Wrong item return them, she slammed the money and receipt in the counter and told e to pick it up. I have complained many times that she plays on her phone she doesn’t greet people only certain people. But being rude and sarcastic and nasty to others doesn’t go well with me. She needs a class on how to be polite, helpful and start getting off her chair and phone and do her job. This will not be fixed until she is FIRED!!!!!! If I’m not rude or sarcastic to my older sister, I refuse to let anyone walking this earth disrespect her. I’m going to call the Headquarters for the 3rd time to report this girl. Maybe they can send SAMANTHA from Montclair she’s wonderful and has great PR. Signed, VP Morales😡 P.S The girl that works there her name is Breanna, and she makes going to Cosmo Prof a bad experience, that is why WE ARE NOT GOING TO THAT STORE UNTIL THEY GET SOMEONE LIKE SAMANTHA FROM MONTCLAIR TO WORK THERE ANYONE BUT HER.

I called about a product and the person that answered the phone was really rude and refused to check and see if they had the product in stock. I truly pray in the future they could provide better customer service to there clients. And have brighter spirits! God bless.

Rated it okay because they were put of stock on the young nail acrylic liquid I went on to purchase. I ended up with cnd liquid for more than 2x the cost. (19.98 for 12oz of Young Nail vs $60.00 foe 16 oz CND) I ended ip having to by cnd power to... The service was good & with Covid & just reopening, I understand being out of stock on some items...