German & Korean Auto

Running a successful auto shop, I try to find cost effective options for our clients and places like this are the reason I cannot recommend used part companies. Scam artists and liars- no website, no email. I get it, its a used part, its always a risk, and they are not legally obligated to refund or even replace. That is the truth. The issue here is that they guaranteed us they ran this transmission to ensure it was operable….. ill let the pictures speak for themselves. When we received the transmission we removed the pan to inspect, found metal debris and have been trying for three weeks to get a replacement transmission, and asked to get pictures first to ensure it was a quality transmission. Left with no choice, we disassembled the transmission to find this mess.

Sry place and people. Put my number on a scam list after we didn't agree on a deal. I asked If they could confim how many miles did the transmission have. They couldn't do that. Said I was asking too many questions and being a headache to them. They didn't want to sell me the part i needed. Just said if I wanted the part or not. Bad people skills at the front lines. Would not recommend

Purchased a transmission from this company in April of 2025. After installation, determined the transmission had issues, was never able to get this to learn the shift patterns after many attempts. Contacted the company about exchanging for another. Said the best they can do is knock some money off the price of another and that I should have bought an extended warranty.

About a month a ago my Infiniti G35 started knocking so I called a couple places to inquire about a VQ35DE, luckily for me the guys at German, Korean, and Japanese auto parts were able to help me with that, not only that they also gave me a pretty competitive price compared to other places. They have amazing customer service, especially Gerardo, I will be going with these guys in the future as well as recommend them to all my friends and family! Now my G is back to normal and better than ever!!

Exceptional service, top-shelf and high-end parts. My vettes engine failed on a hot track day due to a faulty thermostat. After looking around for about 2 months, I finally decided to purchase a engine off a vette they had with only 30k miles. Ben showed me the vehicle and allowed me to hear the engine before it was removed, no other yard allowed this. The engine was removed and delivered on time. My mechanic was very pleased with the engine and most important I am extremely happy with the car running again. Today I came over for a door panel for the same car. Always have a great experience working with the staff here. Very knowledgable and the prices are great. They have exactly what I need and inventory many parts across different car manufacturers. Recommended!!

We been doing business with German for years and years. Lotus auto repair, Ivan and Ben are top dawgs on the business. Killer deals on motors and transmissions, a pleasure to come to HB and see my dawgs every time

Absolute worst company with mostly incompetent front-line employees. They've so far refused to provide an invoice for my insurance company and then they took to playing games when pressed for one. Ben in their parts dept., was the most sincere in trying to be helpful as he at least made an initial attempt to get me an invoice from the corporate office. After a week, I called back to get an update and he provided the same answer as the week before which was that the corporate office would eventually send me something if they can find it. He then transferred me to a group of unhelpful people who thought it was funny to disrespect a paying customer. After calling back several more times, they hung up on me while pretending it was a mistake, or they sent me to voicemails that we're not set up, and one of them tried to make fun of me over the phone by doing an imitation of me in a girly voice making my request; something they'd never do to my face. I would recommend doing your business elsewhere.